Help center

Guides for care providers running their practice on Cradled, plus answers for families using the mobile app. Browse by topic or search above.

For care providers

Set up your account, connect Stripe, and add your first client.

The ideas behind the product — client types, pipeline stages, payment plans, and more.

Your pipeline, client tabs, and day-to-day client management.

Set availability, manage appointment types, and sync with Google Calendar.

Create invoices, set up payment plans, issue refunds, and track revenue.

Build templates, send contracts, and track signatures.

Birth plans, postpartum plans, and intake forms.

Practice summary, birth outcomes, wellbeing trends.

Stay on top of client check-ins, signed contracts, and payments.

Profile, business details, taxes, and your Cradled subscription.

Common issues with payments, email delivery, and integrations.

Questions from moms, partners, and village members using the Cradled app.

Email us directly. We're a small team and we read every message.

We typically respond within 24 hours.