Troubleshooting
Common issues with payments, email delivery, and integrations.
I hit the email rate limit
Cradled caps email sends per CP per day and week. Here's what to do when you hit it.
Stripe connection issues
Disconnected, needs more info, country unsupported, onboarding incomplete — what to do for each.
Can't find what you need?
Email us directly. We're a small team and we read every message.
✉[email protected]We typically respond within 24 hours.