Troubleshooting
Common issues with payments, email delivery, and integrations.
I hit the email rate limit
Cradled caps email sends per CP per day and week. Here's what to do when you hit it.
Stripe connection issues
Disconnected, needs more info, country unsupported, onboarding incomplete — what to do for each.
A payment plan paused (card declined)
What happens when an auto-charge fails, and how to get the plan running again.
Can't find what you need?
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